Get paid for shopping!
We are looking for honest, observant, responsible women and men across North America to evaluate customer service, courtesy, sales effort, store cleanliness, etc. We hire consumers all over the country as independent contractors to act as mystery shoppers for our clients.
Join our force of over 80,000 mystery shoppers
Qualified mystery shoppers are detail-oriented, thorough, observant and committed to deadlines. Our mystery shoppers are expected to conduct themselves in a professional manner, be fair and honest in their evaluations and keep all information regarding assignments confidential.
There is no fee to be listed as a shopper
Mystery shoppers go to designated stores, restaurants, banks and apartments and pose as typical customers. When they leave, they fill out a questionnaire that we've custom-designed for each of our clients. Shopper's serve as the eyes and ears for our clients in their community.
We are on our clients' side - we are not out to catch employees doing something wrong. The input from our mystery shopper programs helps our clients improve their training programs as well as their customer service.
For more general information on our Mystery Shopping Services - click here.
We pay all shopper invoices within 30 days from the date of your shop. However, if you are required to make a purchase, we pay reimbursements within 3 days of receipt of your report. Fees are paid only for shops that are acceptable to our clients.
For more information on the benefits and pay offered to shoppers, click here.
Scheduled shops vary in frequency and number. Clients typically have their stores shopped monthly, quarterly, semi-annually or on an "as-needed" basis. We attempt to rotate our shoppers, so shoppers don't repetitively shop the same stores.
Individual assignments depend on where you live and the number of client locations we have in your area. If you do not hear from us for a while, it means we do not have any projects in your area or we have other shoppers ahead of you who are waiting for assignments.
We have a full-time, in-house staff to call field representatives and schedule assignments. They provide information on the assignment and ask if you want the job. Acceptance of the assignment will be considered your verbal guarantee to Michelson & Associates, Inc. that the job will be completed as agreed.
Not accepting an assignment during the initial phone call will not jeopardize
Once you've made the commitment to complete an assignment, we will process and mail your written work order including detailed instructions, a report, questionnaire and your invoice. You should receive your work order within 7-10 days following your initial phone call. Once you receive your work order, you will call our toll-free number to let us know when you are going to complete your assignment.
We work with many large chains, but we may not always have an immediate assignment in your area . We currently have over 80,000 shoppers in our database, and in some areas, we have more shoppers than clients - so it may take a while for us to contact you.
If you'd like to be listed as a qualified shopper with over 400 national and regional mystery shopping companies - please click here.
We are adding new clients every week and constantly seeking people to be mystery shoppers. Our clients prefer that we don't send the same shopper to the same location twice -- so we always need new shoppers. Currently, we complete around 1,000 shops per month.
The shoppers who do the best work will get the most assignments.
We guarantee the quality of our shopper reports, so if the client suspects that a shopper's report is untrue, or that the shopper was unqualified, we schedule a re-shop at our own expense. That's why it is critical that our shoppers are complete and factual in their evaluations and that they act in a professional manner while on assignment for Michelson & Associates, Inc.
Click here to see a US map of where we currently have shoppers.
To be listed with over 400 national and regional mystery shopping companies - click here.